Windows QuickSupport
For current Windows computers.
Download for WindowsFrom the official TeamViewer websiteRemote computer support
Some computer problems can be handled without a visit. Call NBIT first so we can confirm whether remote support is suitable.
Call before connecting
Call NBIT before connecting
Only open remote support after speaking with NBIT. Never give a remote access code to an unexpected caller. Make sure you know who is connecting and why.
Download TeamViewer QuickSupport
Once NBIT has confirmed remote help is suitable, choose the download for your computer.
Starting a remote session
Stay at your computer so you can see what's happening.
- 01
Call NBIT
Explain the problem so we can confirm whether remote support is suitable.
- 02
Open QuickSupport
Choose the download for your computer. Share the temporary session details only with the technician you called.
- 03
Stay at the computer
Watch the session and ask questions if you need to. Close QuickSupport when the work is finished.
Problems we can help with remotely
Remote support can help with email, Microsoft 365, printer setup, sign-in problems and suitable software faults. Your computer needs a working internet connection. Hardware faults and WiFi coverage usually need a visit.
Common questions
Let’s talk about your setup.
Tell us what you need for your cameras, WiFi, data cabling or home entertainment.
